Resale Associate – Warehouse Part time

Updated: May 4

Position Description

Title: Resale Associate – Warehouse

Reports to: Vice President of Operations

Department: Resale Store

Employment Status: Part-Time 28 Hrs. per week

Impact Statement: Our cashiers ensure that our customers leave the MAM Resale Shop knowing they have had a friendly experience while generating up to 50% of the store revenues to provide funds for programs at MAM. Additionally, the store is the venue for the distribution of no-cost items to clients who are enrolled in our service programs using vouchers issued by their service provider to purchase necessary items to help get them back on their feet.

Responsibilities / Duties:

•Works at least 50% of the time in the warehouse taking in furniture and other donations, preparing donations for sale, and moving product to the floor. Some lifting is involved.

•Must demonstrate the ability to work with people from all walks of life and treat everyone with dignity and respect.

•Has reliable transportation to and from work (personal or public)

•Creates a customer-focused environment working with our customers, clients, and donors

•Assists customers with questions on the sales floor

•Operates the cash register to process customers at the check-out

•Professional oral and written communication

•Ability to collaborate with co-workers, volunteers, and Community Service Workers

•Demonstrate ability to work with people from all walks of life and treat everyone with dignity and respect

•Has reliable transportation to and from work (personal or public)


•Commitment to the MAM Mission

•Ability to work with a diverse variety of people, including volunteers and those working community service, coworkers, managers, and customers

•Bi-Lingual in English and Spanish to be able to communicate with our customers, clients, and donors

•Demonstrates flexibility in the ability to work an altered work schedule as required to include evenings or weekends

•Experience with resale, thrift, or warehouse tasks

•Excellent organizational, problem-solving, and multi-tasking skills

•Detail oriented with a focus on accuracy

•Ability to work without direct supervision

•Reliable use of a smartphone

Education and Experience:

•Required - High school or GED graduate; will utilize basic math and reading

•Two + years working in a warehouse environment working with bulk sized items

Physical Demands:

•Regularly required to stand for extended periods, walk, and sit for extended periods.

•Extensively uses dexterity to operate cash register keys, keyboards, and doors. Work with merchandise, tools, or controls, and reaches with hands and arms.

•Must be able to hear and communicate verbally with customers and co-workers.

•Ability to lift to 75 pounds without assistance and with assistance for heavier weights.

•Works primarily indoors but will work outdoors as needed.

The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions/ Work Environment:

•Requires working outside in a variety of weather conditions such as cold, rainy, heat, etc.

•Provide your own reliable transportation with proof of valid driver’s license and TX minimum requirements of auto insurance

Remote Working Conditions/ Work Environment:

•Primary work location at MAM. Under specific conditions, such as if the shop is closed due to issues such as weather or pandemic conditions, this position may perform certain duties remotely. These tasks will be discussed and determined at the time to meet business needs. The candidate is required to work one mandatory Sunday every quarter.

  • Sorting

  • Cleaning items such as silver, glass, etc.

  • Pricing items

  • Posting items on MAM Resale Online Store

  • Hosting Live Sales

MAM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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