Community Relations Manager

Department: Programs

Employment Status: Full-time

Location: 1625 Blalock Rd


Job Summary

Memorial Assistance Ministries (MAM) is a non-profit organization serving the Houston Community by providing a variety of educational and developmental programs to help people meet their needs for employment, money, management, mental health, literacy, and financial assistance.

The Community Relations Manager helps to enhance and expand MAM’s programmatic impact and outreach through the cultivation and stewardship of meaningful relationships and partnerships. This role also ensures that MAM responds effectively and efficiently to community needs following disasters by leveraging community relationships and resources. Responsibilities:

  • Assists to define partnership scopes and objectives

  • Coordinates the memorandum of understanding (MOU) process between MAM and partners, working with both sides to include outputs, outcomes, costs, deliverables, responsibilities, etc.

  • Create and maintain comprehensive relationship documentation that includes roles, responsibilities, benchmarks/due dates, etc.

  • Track project performance to be informed about progress and to coordinate reporting

  • Develop spreadsheets, presentations and process charts to document needs or demonstrate plans while working on relationship management

  • Use and continually develop leadership skills

  • Seeks out, identifies, and shares quality improvement issues and opportunities for improvement within assigned projects

To be successful, all candidates must have a Bachelor's degree in marketing, business, or similar with a proven work history of at least three years in project management, marketing, community relations, communications, or sales. Additionally, disaster management experience is desired because this position will launch disaster responses and transition it within our programs to serve our community in their time of need. We prefer applicants with non-profit experience and significant knowledge of resources, organizations, programs, and family-serving systems in the Houston area. They must be able to think analytically and utilize their proficiency in MS Office, TEAMS, database analytics, and social media to create, demonstrate, research, coach, and train the stakeholders on launched initiatives.

All applying candidates must have reliable transportation, insurance, and a valid drivers license to commute between the MAM office(s) and satellite locations. This hybrid position will work at least 60% of the time in our office space or commuting to meetings within the Houston area to build meaningful relationships. We encourage you to learn more about Memorial Assistance Ministries at https://www.MAMHouston.org.

MAM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


We follow CDC recommendations for masking and safe distancing. Employees who meet with clients or other employees have availability of work stations and conference rooms that have plastic shields.

To Apply: To apply, please complete our online job application.

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