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Memorial Assistance Ministries
Vocational Training
MAM offers a range of tools to equip individuals with the skills necessary to enter the workforce or advance their careers. One of these tools is our vocational training program. Due to high demand and limited capacity, acceptance into vocational training is not guaranteed, and all applicants must complete the required application process to be considered.
These trainings are competitive, and individuals are encouraged to continue exploring alternative career plans and opportunities rather than postponing career development while awaiting a potential training placement.
Customer Service Training
Application end date: March 13
Join us for our one-day customer service training workshop, where you'll gain the knowledge and techniques to deliver outstanding customer service!
This course will cover:
• Techniques to meet your customers' expectations
• Writing professional emails
• Phone manners and improving your presence
• Best practices and tips for interacting with customers on online platforms
Date: March 27th, 2026
Duration: One-day training
Class Timing: 8:30 AM to 4:00 PM
Location: MAM Spring Branch Campus, classroom H-113 | 1625 Blalock Road, Houston, TX 77080
Please note: We carefully review applicants' responses in the application form, as well as their resumes, to select the most suitable candidates for the course. The application does not guarantee enrollment!
Attend a Free Orientation Session to Find Out More
Please review the information below carefully, as orientation options vary by age group.
Orientation formats vary by program requirements.
Orientation for Ages 25 and older
Individuals 25 and older who are interested in vocational training must attend orientation in-person at Memorial Assistance Ministries | Monday–Friday at 10:00 a.m
(The orientation lasts 1 hour, and we recommend arriving by 9:45 am to allow time for check-in)
Virtual orientation is not available for this age group.
Orientation for Ages 18–24 | Pathways for Young Adults
The registration link below is only for individuals ages 18–24 applying to the Pathways for Young Adults program.
Participants must be MAM clients and may attend orientation virtually or in-person at Memorial Assistance Ministries | Monday–Friday at 10:00 a.m.
(The orientation lasts 1 hour, and we recommend arriving by 9:45 am to allow time for check-in)